Unplug the console from the outlet, and disconnect the power cable.Opening up your console could void its warranty, making it difficult to get it fixed if things go wrong. However, doing this yourself is not advised, especially if your machine is under warranty. If you’re still experiencing problems, there could be a more complex fault with the disc drive that calls for a more drastic solution, such as an internal fix or replacement.
READ MORE: How to fix an Xbox One controller that won’t sync How to deal with other disc drive issues If you’re still having trouble, try using a laser lens cleaning disc – this should clear up any playback issues (you can find these on Amazon for under a tenner). If you’re in doubt, eject it and try again. Make sure the disc goes into the console without any resistance or strange noises. The microfibre material will ensure that the dust sticks to the cloth, rather than just pushing it around and potentially directing it into the disc slot itself. Make sure the disc insert area on the front of your console is kept dust-free – you can avoid a build-up by regularly wiping over your console with a dry microfibre cloth. It’s unlikely to be anything major, though – more often than not, it’s simply a case of dirt or dust on the laser lens getting in the way.Įnsuring your Xbox’s disc drive stays in good working order is a case of prevention being better than cure ( much like keeping your console’s fan clean). If it’s scratch- and fingerprint-free, the problem could lie with your console’s disc drive.
If your machine isn’t recognising a disc when you’ve inserted one, or you’re experiencing issues during playback/freezes during your game, the first thing to do is to check the disc itself. So, let’s have a look at how to fix it… Keeping the laser lens clean And if your Xbox One is having trouble reading them, it could be that your console’s disc drive is in need of a clean. As we all know, though, physical discs aren’t without their problems.
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